What is ITIL ? Information Technology Infrastructure Library

What is ITIL ?

Information Technology Infrastructure Library

ITIL is a Framework / guideline or collection of best practices to manage IT services.

ITIL® (the Information Technology Infrastructure Library) is concerned with matching IT service quality with customer requirements. The framework focuses on achieving business efficiency in the use of information systems to deliver high quality services. 

ITIL® was originally developed in the 1980’s by the Central Computers and Telecommunication Agency (CCTA) of the British Government, now known as the Office Government Commerce (OGC).

In 1991, the Information Technology Infrastructure Management Forum was set up in the United Kingdom as a platform to promote exchange of information between IT organizations. This forum was later renamed Information Technology Service Management Forum (ITSMF).

ITIL® offers a body of knowledge to achieve the standards of ISO/IEC 20000. In 2005, OGC started to develop ITIL® v3 which now consists of 5 core books instead of over 30 books used for earlier versions. In 2011, all ITIL books were updated.

• Service Strategy

• Service Design

• Service Transition

• Service Operation

• Continual Service Improvement

 

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పట్టుబట్టల దహనం, Friendship story in telugu, Paramanandayya sishyula story in telugu

Telugu Friendship Story Tiger and Rabbit | ది మైటీ టైగర్ అండ్ ది క్లీవర్ రాబిట్ https://friendshipstoriesforkids.blogspot.com/2024/11/telugu-friendship-story-tiger-and-rabbit.html

The Fox and Lion Cubs | ది ఫాక్స్ మరియు సింహం | Friendship Stories for Kids https://friendshipstoriesforkids.blogspot.com/2024/11/the-fox-and-lion-cubs.html

Friendship Story United We Stand | ఫ్రెండ్‌షిప్ స్టోరీ యునైటెడ్ వుయ్ స్టాండ్ https://friendshipstoriesforkids.blogspot.com/2024/11/friendship-story-united-we-stand.html

Greed and Content Moral Story | లొభ మరియు సంతోషం - గుణమైన కథ https://friendshipstoriesforkids.blogspot.com/2024/11/greed-and-content-moral-story.html

Purva Janma Runaanubandhamu | పూర్వజన్మలో మనకు గల ఋణాను బంధాలు https://friendshipstoriesforkids.blogspot.com/2024/11/purva-janma-runaanubandhamu.html

The Lion and the Deer True Friendship Story | సింహం మరియు జింకా https://friendshipstoriesforkids.blogspot.com/2024/11/the-lion-and-deer-true-friendship.html

The Cat and the Dog Friendship Stories | పిల్లి మరియు కుక్క https://friendshipstoriesforkids.blogspot.com/2024/11/the-cat-and-dog-friendship-stories.html

Rabbit and Friends Telugu moral story on friendship | కుందేలు - స్నేహితులు https://friendshipstoriesforkids.blogspot.com/2024/11/rabbit-and-friends-telugu-moral-story.html

Best Friends Moral story on friendship | తాబేలు ఎలుక https://friendshipstoriesforkids.blogspot.com/2024/11/best-friends-moral-story-on-friendship.html

Moral Friendship Story for Kids | నలుగురు స్నేహితులు మరియు వేటగాడు https://friendshipstoriesforkids.blogspot.com/2024/11/moral-friendship-story-for-kids.html

Small friendship moral stories in Telugu | కరణ్ మరియు అర్జున్ https://friendshipstoriesforkids.blogspot.com/2024/11/small-friendship-moral-stories-in-telugu.html

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మక్కికి మక్కీ జవాబు, Friendship story in telugu, Paramanandayya sishyula story in telugu

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