The ITIL Foundation Certificate Detailed SYLLABUS Part 3

The ITIL Foundation Certificate in IT Service Management SYLLABUS

The ITIL Foundation Certificate Detailed  SYLLABUS Part 3

Foundation syllabus :

The syllabus will guide the design, development and use of training materials as well as training aimed  at raising individual’s understanding of, and competence in, IT service management as described in the

ITIL Service Strategy, 

ITIL Service Design, 

ITIL Service Transition, 

ITIL Service Operation, 

ITIL Continual Service Improvement, 

ITIL Introduction and ITIL Glossary publications. 

The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind.

Candidates for the ITIL Foundation certificate in IT service management have to complete all units and successfully pass the corresponding examination to achieve certification.

Training providers are free to structure and organize their training in the way they find most appropriate, provided the units below are sufficiently covered. It is strongly recommended that training providers do not structure their courses by simply following the order of the training units as described in this document. It has been designed to be flexible so that training providers can add value as appropriate.

The recommended number of study days is 3 when taught in a classroom environment, which can

include the final exam.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

ITILFND07 Roles :
The purpose of this unit is to help the candidate to account for and to be aware of the responsibilities of some of the key roles in service management. Specifically, candidates must be able to:

07-1. Account for the role and the responsibilities of the
• Process owner
• Process manager
• Process practitioner
• Service owner

07-2. Recognize the responsible, accountable, consulted, informed (RACI) responsibility model and explain its role in determining organizational structure.
|
The recommended study period for this unit is minimum 45 minutes.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 

ITILFND08 Technology and architecture :

The purpose of this unit is to help the candidate to:
08-2. Understand how service automation assists with expediting service management processes

It is recommended that this unit is covered as part of the training in the other
units.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 

ITILFND09 Competence and training :

09-1. Competence and skills for service management

09-2. Competence and skills framework

09-3. Training

This unit is not examinable. The recommended period of study is 15 minutes.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 

ITILFND10 Mock exam :

The purpose of this unit is to help the candidate to pass the ITIL Foundation exam. Specifically, candidates must:

10-1. Sit a minimum of one ITIL Foundation mock exam.

The recommended study period for this unit is minimum 2 hours inclusive of
revision.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 

CLICK HERE FOR

The ITIL Foundation Certificate Detailed  SYLLABUS Part 1

 

Kuwait Jobs News for Latest Updates https://kuwaitjobsnews.com

How To Install IT - Software and Hardware with Network https://how-to-install-it.blogspot.com

Rayachoty360 - Latest News and updates https://rayachoti360.blogspot.com

Home Healthy Tips - Best Food, Health, Yoga https://homehealthytips.blogspot.com

Latest Job Vacancies Kuwait - More Jobs and classifieds https://latestjobvacancieskuwait.blogspot.com

ITIL Course - Information Technology Infrastructure Library https://itil-course.blogspot.com

Kuwait Bus Route - Latest Bus Routes in Kuwait and Bus stops https://kuwaitbusroute.blogspot.com

indianinQ8 - Latest Kuwait Jobs and News Classifieds https://indianinq8.com

Forever Living Kuwait - Health Products and Description https://foreverlivingkuwait.blogspot.com

Free SEO Tool - All In One SEO Tools for free https://free-seotool.com

పట్టుబట్టల దహనం, Friendship story in telugu, Paramanandayya sishyula story in telugu

Telugu Friendship Story Tiger and Rabbit | ది మైటీ టైగర్ అండ్ ది క్లీవర్ రాబిట్ https://friendshipstoriesforkids.blogspot.com/2024/11/telugu-friendship-story-tiger-and-rabbit.html

The Fox and Lion Cubs | ది ఫాక్స్ మరియు సింహం | Friendship Stories for Kids https://friendshipstoriesforkids.blogspot.com/2024/11/the-fox-and-lion-cubs.html

Friendship Story United We Stand | ఫ్రెండ్‌షిప్ స్టోరీ యునైటెడ్ వుయ్ స్టాండ్ https://friendshipstoriesforkids.blogspot.com/2024/11/friendship-story-united-we-stand.html

Greed and Content Moral Story | లొభ మరియు సంతోషం - గుణమైన కథ https://friendshipstoriesforkids.blogspot.com/2024/11/greed-and-content-moral-story.html

Purva Janma Runaanubandhamu | పూర్వజన్మలో మనకు గల ఋణాను బంధాలు https://friendshipstoriesforkids.blogspot.com/2024/11/purva-janma-runaanubandhamu.html

The Lion and the Deer True Friendship Story | సింహం మరియు జింకా https://friendshipstoriesforkids.blogspot.com/2024/11/the-lion-and-deer-true-friendship.html

The Cat and the Dog Friendship Stories | పిల్లి మరియు కుక్క https://friendshipstoriesforkids.blogspot.com/2024/11/the-cat-and-dog-friendship-stories.html

Rabbit and Friends Telugu moral story on friendship | కుందేలు - స్నేహితులు https://friendshipstoriesforkids.blogspot.com/2024/11/rabbit-and-friends-telugu-moral-story.html

Best Friends Moral story on friendship | తాబేలు ఎలుక https://friendshipstoriesforkids.blogspot.com/2024/11/best-friends-moral-story-on-friendship.html

Moral Friendship Story for Kids | నలుగురు స్నేహితులు మరియు వేటగాడు https://friendshipstoriesforkids.blogspot.com/2024/11/moral-friendship-story-for-kids.html

Small friendship moral stories in Telugu | కరణ్ మరియు అర్జున్ https://friendshipstoriesforkids.blogspot.com/2024/11/small-friendship-moral-stories-in-telugu.html

---

మక్కికి మక్కీ జవాబు, Friendship story in telugu, Paramanandayya sishyula story in telugu

Bahrain Bus Route - Latest Bus Routes in Bahrain and Bus stops https://BahrainBus.blogspot.com

Friendship Stories for Kids - Moral Stories for Kids, Neethi Kathalu, Friendship stories https://friendshipstoriesforkids.blogspot.com

CLICK HERE FOR

The ITIL Foundation Certificate Detailed  SYLLABUS Part 2